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Open Network for Digital Commerce (ONDC)

Writer's picture: Ram Sekhar RepakaRam Sekhar Repaka

The government recently launched the pilot phase of the Open Network for Digital Commerce (ONDC) with the goal of "democratizing" the country's rapidly growing digital e-commerce space, which is currently dominated by two U.S.-based firms — #Amazon and #Walmart.


What is ONDC?

#ONDC is a government-backed platform that aims to democratize #eCommerce by shifting it away from a platform-centric model and toward an open network for buying and selling goods and services.



  • A buyer registered on one participating #eCommerce site (for example, #Amazon) may purchase goods from a seller on another participating #eCommerce site under #ONDC (for example, #Flipkart).

  • Buyers and sellers must currently use the same app for a transaction that takes place on the same platform. For example, a buyer must go to Amazon to purchase a product from an Amazon seller.

  • The concept of an open network extends beyond the retail sector to any digital commerce domain, including wholesale, mobility, food delivery, logistics, travel, urban services, etc.

  • The #ONDC seeks to promote open networks built on open-sourced methodologies, open specifications, and open network protocols that are platform-independent.

  • The implementation of #ONDC, which is expected to be similar to the Unified Payments Interface (#UPI), could bring various operational aspects implemented by #eCommerce platforms to the same level.


  • The Quality Council of India has been tasked with integrating #eCommerce platforms via a network based on open-source technology.


Benefits:

The #ONDC will standardize operations such as #cataloging, #inventorymanagement, #ordermanagement, and #orderfulfilment, making it simpler and easier for small businesses to be discovered and conduct business over the network.


Potential Issues:

Experts have identified some likely potential issues, such as obtaining a sufficient number of #eCommerce platforms to sign up, as well as issues with customer service, logistics, and payment integration.


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